Independent Assessment
No affiliations with management companies. Our only obligation is to your committee and the owners of your building.
Know exactly where your OC stands
The OC Hub provides independent, comprehensive reviews of your owners corporation's current status — so your committee can make informed decisions with confidence.
We help owners corporation committees gain clarity on their management arrangements, identify cost savings, and ensure compliance — all from an independent, unbiased perspective.
What we do
Your owners corporation, clearly understood
Most owners corporation committees are made up of volunteers who manage complex governance responsibilities alongside their everyday lives. Without specialist knowledge, it's easy to miss whether your manager is truly delivering value — or whether compliance gaps have quietly accumulated.The OC Hub fills that gap. We provide expert, independent reviews so your committee has the full picture before making any decisions about your management arrangement.Whether you're approaching a contract renewal, experiencing service concerns, or simply want to benchmark your manager's performance, our review gives you the clarity and confidence to act.
Comprehensive Reporting
A clear, written report your committee can act on — covering all areas of management performance against industry standards.
Actionable Recommendations
We don't just identify issues — we outline where improvement is possible, including potential cost savings.
Mediation & Dispute Support
Experienced mediators for OC disputes, including preparation of formal complaints and settlement facilitation.
Everything your committee needs
From initial audits through to dispute resolution, we support owners corporations at every stage.
Management Review
A full, independent audit of your current OC manager's services — covering contract compliance, fees, record keeping, maintenance, safety, and more. Ideal ahead of contract renewals or when performance concerns arise.
Tender Management
When your committee decides to go to market, we manage the entire tender process — from preparing the brief and approaching qualified managers through to evaluating proposals and recommending appointment.
Compliance Audit
A targeted review of your OC's compliance obligations under the Owners Corporations Act 2006 — including maintenance plans, safety requirements, insurance, and regulatory filings.
Mediation Services
Experienced, impartial mediation for owners corporation disputes — whether between lot owners, with your manager, or regarding building maintenance. We also assist with preparing formal documentation for complaints.
Contract Advisory
Independent review and guidance on your management contract — including fee structures, disbursements, insurance commission, additional service charges, and performance provisions.
Committee Support
Ongoing advisory support for committees navigating complex issues — from governance and rule interpretation to service provider management and AGM preparation. Expert guidance when you need it.
What our audit covers
Our Management Services Audit examines every aspect of your manager's performance — measured against the Owners Corporations Act 2006 and current industry standards.
- Contract of Appointment
- Management & disbursement fees
- OC Act 2006 compliance
- Insurance commission review
- Additional service charges
- Software & record keeping
- Annual budgets & levies
- Arrears management
- Owners Corporation rules
- Maintenance Plan
- Safety & occupancy compliance
- Essential services & utilities
- Building & cleaning services
- Leases & licences
The OC Hub Report
Following every audit, your committee receives a comprehensive written report — clearly structured, accessible, and actionable. It covers findings across each area, benchmarks performance against industry standards, and provides specific recommendations where improvement is possible.
Your committee can use the report to negotiate improved terms, justify service changes, or determine whether a tender process is warranted.
Independent expertise, built for committees
We're not aligned with any management company. Our entire practice is built to serve owners corporations — and committees who engage us can be confident our advice is genuinely independent.
True independence
No referral arrangements or commissions from management companies. Our fee comes from you, ensuring our advice is yours alone.
Industry expertise
Deep knowledge of the Victorian OC landscape, the Owners Corporations Act 2006, and what best-practice management actually looks like.
Practical outcomes
We focus on what your committee can act on — not just observations, but clear recommendations with real-world pathways.
Committee-first approach
We understand committees are volunteers. We communicate clearly, work around your schedule, and make the process straightforward.
When is the right time for a management review?
A review can be undertaken at any time, but the ideal window is around six months before your management contract expires. This gives your committee time to assess performance, negotiate improved terms, or — if necessary — run a tender process before committing to a new contract.
Does our manager need to know about the review?
A review can be conducted with or without your manager's knowledge. That said, involving the manager often leads to better outcomes — many managers respond with improved pricing or service commitments when they know a review is underway.
How long does a management review take?
Most reviews are completed within 4–6 weeks. If your committee requires an urgent review — for example, ahead of an AGM or contract decision — we can accommodate a faster turnaround.
Do we need to go to tender after a review?
Not necessarily. We recommend completing the review first to determine whether a change of manager is warranted. Many committees find the review itself is sufficient to negotiate improvements — saving the time and complexity of a full tender process.
Can a review help us find cost savings?
Yes — this is one of the most consistent outcomes of our audits. Fee structures, disbursements, insurance commissions, and service provider contracts are all areas where savings are commonly identified.
What makes The OC Hub different from other consultants?
Our entire focus is on serving the owners corporation — not facilitating a change of manager. We give committees an objective picture of their current situation and the tools to make their own informed decisions, whether that means staying with their manager or seeking change.