Independent OC Consultancy & Reviews

Know Exactly Where Your OC Stands

Independent, comprehensive reviews that help your committee understand your current management arrangement, identify gaps and make informed decisions with confidence.

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Need clarity on your OC? 15 minutes. Free advice. Zero pressure.

Independent assessment

Clear written reporting

Actionable recommendations

Your owners corporation, clearly understood

Most owners corporation committees are made up of volunteers who manage complex governance responsibilities alongside their everyday lives. Without specialist knowledge, it can be difficult to know whether your manager is truly delivering value, or whether compliance gaps have quietly accumulated.

The OC Hub fills that gap. We provide expert, independent reviews so your committee has the full picture before making any decisions about your management arrangement.

Whether you are approaching a contract renewal, experiencing service concerns, or simply want to benchmark your manager’s performance, our review gives you the clarity and confidence to act.

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What We Do

We help owners corporation committees gain clarity on their management arrangements, identify cost savings, and ensure compliance, all from an independent, unbiased perspective.

Independent Assessment

No affiliations with management companies. Our only obligation is to your committee and the owners of your building.

Comprehensive Reporting

A clear, written report your committee can act on, covering key areas of management performance against industry standards.

Actionable Recommendations

We do not just identify issues. We outline where improvement is possible, including potential cost savings.

Mediation & Dispute Support

Support for OC disputes, including guidance around formal complaints, mediation pathways and settlement preparation.

Everything Your Committee Needs

From initial audits through to dispute resolution, we support owners corporations at every stage.

Management Review

A full, independent audit of your current OC manager’s services, covering contract compliance, fees, record keeping, maintenance, safety and more. Ideal ahead of contract renewals or when performance concerns arise.

Tender Management

When your committee decides to go to market, we manage the tender process from preparing the brief and approaching qualified managers through to evaluating proposals and recommending appointment.

Compliance Audit

A targeted review of your OC’s compliance obligations under the Owners Corporations Act 2006, including maintenance plans, safety requirements, insurance and regulatory filings.

Mediation Services

Experienced, impartial mediation for owners corporation disputes, whether between lot owners, with your manager, or regarding building maintenance.

Contract Advisory

Independent review and guidance on your management contract, including fee structures, disbursements, insurance commission, additional charges and performance provisions.

Committee Support

Ongoing advisory support for committees navigating complex issues, from governance and rule interpretation to service provider management and AGM preparation.

What Our Audit Covers

Our Management Services Audit examines key areas of your manager’s performance, measured against the Owners Corporations Act 2006 and current industry standards.

  • Contract of Appointment
  • Management and disbursement fees
  • OC Act 2006 compliance
  • Insurance commission review
  • Additional service charges
  • Software and record keeping
  • Annual budgets and levies
  • Arrears management
  • Owners Corporation rules
  • Maintenance Plan
  • Safety and occupancy compliance
  • Essential services and utilities
  • Building and cleaning services
  • Leases and licences

The OC Hub Report

Following every audit, your committee receives a comprehensive written report that is clearly structured, accessible and actionable.

It covers findings across each area, benchmarks performance against industry standards, and provides specific recommendations where improvement is possible.

Your committee can use the report to negotiate improved terms, justify service changes, or determine whether a tender process is warranted.

Clear Findings

Understand what is working, what is missing and where the risks or concerns sit.

Practical Next Steps

Receive recommendations your committee can discuss, prioritise and act on.

Performance Benchmarks

Compare current management performance against expected standards and industry practice.

Decision Support

Use the report to decide whether to improve, renegotiate, mediate or go to tender.

A Simple, Practical Review Process

Understand

We start by learning about your building, current management arrangement and committee concerns.

Review

We assess your current management setup, contracts, compliance position, fees and service delivery.

Report

Your committee receives a clear written report with findings, benchmarks and recommendations.

Act

We help your committee understand the options, from negotiation through to tendering if needed.

Independent Expertise, Built for Committees

We are not aligned with any management company. Our entire practice is built to serve owners corporations, so committees can be confident our advice is genuinely independent.

True Independence

No referral arrangements or commissions from management companies. Our fee comes from you, ensuring our advice is yours alone.

Industry Expertise

Deep knowledge of the Victorian OC landscape, the Owners Corporations Act 2006 and best-practice management.

Practical Outcomes

We focus on what your committee can act on, not just observations, but clear recommendations with real-world pathways.

Committee-First

We understand committees are volunteers. We communicate clearly, work around your schedule and make the process straightforward.

Consultancy FAQs

Common questions committees ask before starting a management review.

A review can be undertaken at any time, but the ideal window is around six months before your management contract expires. This gives your committee time to assess performance, negotiate improved terms, or, if necessary, run a tender process before committing to a new contract.

A review can be conducted with or without your manager’s knowledge. That said, involving the manager often leads to better outcomes, as many managers respond with improved pricing or service commitments when they know a review is underway.

Most reviews are completed within 4 to 6 weeks. If your committee requires an urgent review, for example ahead of an AGM or contract decision, a faster turnaround may be possible.

Not necessarily. We recommend completing the review first to determine whether a change of manager is warranted. Many committees find the review itself is enough to negotiate improvements, saving the time and complexity of a full tender process.

Yes. Fee structures, disbursements, insurance commissions and service provider contracts are all areas where savings may be identified during a management review.

Our focus is on serving the owners corporation, not facilitating a change of manager. We give committees an objective picture of their current situation and the tools to make informed decisions, whether that means staying with their manager or seeking change.

Ready to Understand Your OC’s Real Position?

Reach out for an obligation-free conversation about your owners corporation. We will listen to your situation and recommend the best path forward.